TERMS & CONDITIONS:
It is not necessary for any Client to have signed an acceptance of these terms and conditions for them to apply. If a Client accepts a quote then the Client will be deemed to have satisfied themselves as to the terms applying and have accepted these terms and conditions in full.
Please read these terms and conditions carefully. Any purchase or use of our services implies that you have read and accepted our terms and conditions.
These Terms and Conditions (“Terms”) and the Proposal (together with any document specifically referred to as constituting part of the Agreement) shall constitute the entire agreement between the Parties in relation to the provision of Services and supersedes any and all previous agreements entered into between the Parties. No representation, warranty or other statement (whether in writing or otherwise) made by Exaltech shall be of any effect (and is expressly disclaimed by Exaltech) unless it has been specifically reduced into writing and set forth in the Terms and Conditions or the proposal.
- GENERAL TERMS
As used herein and throughout this Agreement:
1.1 Exaltech means Exaltech Limited will be carrying out the work outlined in the proposal or quotation.
1.2 Client refers to the company, or its representative named on the Proposal or Quotation.
1.3 Agreement means the entire content of this Basic Terms and Conditions document, the Proposal document(s) together with any other Supplements designated below, together with any exhibits, schedules or attachments hereto.
1.4 Client Content means all materials, information, photography, writings and other creative content provided by Client for use in the preparation of and/or incorporation in the Deliverables.
1.5 Copyrights means the property rights in original works of authorship, expressed in a tangible medium of expression, as defined and enforceable under UK copyright legislation.
1.6 Deliverables means the services and work product specified in the Proposal to be delivered by Exaltech to Client, in the form and media specified in the Proposal.
1.7 Exaltech Tools means all design tools developed and/or utilized by Exaltech in performing the Services, including without limitation, pre-existing and newly developed software including source code, Web authoring tools, type fonts, and application tools, together with any other software, or other inventions whether or not patentable, and general non-copyrightable concepts such as website design, architecture, layout, navigational and functional elements.
1.8 Final Art means all creative content developed or created by Exaltech, or commissioned by designer, exclusively for the Project and incorporated into and delivered as part of the Final Deliverables, including and by way of example, not limitation, any and all visual designs, visual elements, graphic design, illustration, photography, animation, sounds, typographic treatments and text, modifications to Client Content, and Designer’s selection, arrangement and coordination of such elements together with Client Content and/or Third Party Materials.
1.9 Final Deliverables means the final versions of Deliverables provided by Exaltech and accepted by Client.
1.10 Preliminary Works means all artwork including, but not limited to, concepts, sketches, visual presentations, or other alternate or preliminary designs and documents developed by Exaltech and which may or may not be shown and or delivered to Client for consideration but do not form part of the Final Art.
1.11 Project means the scope and purpose of the Client’s identified usage of the work product as described in the Proposal.
1.12 Services means all services and the work product to be provided to Client by Exaltech as described and otherwise further defined in the Proposal.
1.13 Third Party Materials means proprietary third party materials that are incorporated into the Final Deliverables, including without limitation, stock photography, illustration, or any media.
1.14 Trademarks means trade names, words, symbols, designs, logos or other devices or designs used in the Final Deliverables to designate the origin or source of the goods or services of Client.
- PROPOSAL
The terms of the Design Proposal shall be effective for 30 days after presentation to Client. In the event that this Agreement is not executed by Client within the time identified, the Design Proposal, together with any related terms and conditions and deliverables, may be subject to amendment, change or substitution.
- FEES AND CHARGES
3.1 Fees. In consideration of the Services to be performed by Exaltech, Client shall pay fees in the amounts and according to the payment schedule set forth in the Proposal, and all applicable sales, use or value added taxes, even if calculated or assessed subsequent to the payment schedule.
3.2 Additional Costs. The Project pricing includes Exaltech cost only. Any and all outside costs including, but not limited to, equipment rental, photographer’s costs and fees, photography and/or artwork licenses, media and appropriate licenses, software applications or templates, prototype production costs, talent fees, music licenses and online access or hosting fees, will be billed to Client unless specifically otherwise provided for in the Proposal.
3.4 Invoices. All invoices are payable immediately, according to the payment plan outlined in the Proposal. A monthly service charge of one and a half percent (1.5 %) or the greatest amount allowed by governing UK governing legislation, is payable on all overdue balances. Payments will be credited first to late payment charges and next to the unpaid balance. Client shall be responsible for all collection or legal fees necessitated by lateness or default in payment. Exaltech reserves the right to withhold delivery and any transfer of ownership of any current work or final product if accounts are not current or overdue invoices are not paid in full. All grants of any license to use or transfer of ownership of any intellectual property rights under this Agreement are conditioned upon receipt of payment in full which shall be inclusive of any and all outstanding Additional Costs, Taxes, Expenses, and Fees, Charges, or the costs of Changes.
- CHANGES
4.1 General Changes. Unless otherwise provided in the Proposal, and except as otherwise provided for herein, Client shall pay additional charges for changes requested by Client which are outside the scope of the Services on a time and materials basis, at Exaltech standard hourly rate of £100 per hour. Changes can include, but are not limited to, corrections of artwork alterations, client provided media or content, colour schemes or unforeseeable issues. Such charges shall be in addition to all other amounts payable under the Proposal, despite any maximum budget, contract price or final price identified therein. Exaltech may extend or modify any delivery schedule or deadlines in the Proposal and Deliverables as may be required by such Changes.
4.2 Substantive Changes. If Client requests or instructs Changes that amount to a revision in or near excess of ten percent (10%) of the time required to produce the Deliverables, and or the value or scope of the Services, Exaltech shall be entitled to submit a new and separate Proposal to Client for written approval. Work shall not begin on the revised services until a fully signed revised Proposal and, if required, any additional retainer fees are received by Exaltech.
4.3 Timing. Exaltech will prioritise performance of the Services as may be necessary or as identified in the Proposal, and will undertake commercially reasonable efforts to perform the Services within the time(s) identified in the Proposal. Client agrees to review Deliverables within the time identified for such reviews and to promptly either,
(i) approve the Deliverables in writing or
(ii) provide written comments and/or corrections sufficient to identify the Client’s concerns, objections or corrections to Exaltech. Exaltech shall be entitled to request written clarification of any concern, objection or correction. Client acknowledges and agrees that Exaltech ability to meet any and all schedules is entirely dependent upon Client’s prompt performance of its obligations to provide materials and written approvals and/or instructions pursuant to the Proposal and that any delays in Client’s performance or Changes in the Services or Deliverables requested by Client may delay delivery of the Deliverables. Any such delay caused by Client shall not constitute a breach of any term, condition or Exaltech obligations under this Agreement.
4.4 Testing and Acceptance. Exaltech will exercise commercially reasonable efforts to test Deliverables requiring testing and to make all necessary corrections prior to providing Deliverables to Client. Client, within five (5) business days of receipt of each Deliverable, shall notify Exaltech, in writing, of any failure of such Deliverable to comply with the specifications set forth in the Proposal, or of any other objections, corrections, changes or amendments Client wishes made to such Deliverable. Any such written notice shall be sufficient to identify with clarity any objection, correction or change or amendment, and Exaltech will undertake to make the same in a commercially timely manner. Any and all objections, corrections, changes or amendments shall be subject to the terms and conditions of this Agreement. In the absence of such notice from Client, the Deliverable shall be deemed accepted.
4.5 Cure. If any part of the deliverable is outside the realms of the proposal, and the client notifies Exaltech that it is unacceptable, the designer reserves the right of opportunity to repair, correct, or re-design any work that does not conform to original specifications in order to make it acceptable to the client.
- CLIENT RESPONSIBILITIES
Client acknowledges that it shall be responsible for performing the following in a reasonable and timely manner:
(a) coordination of any decision-making with parties other than the Exaltech;
(b) provision of Client Content in a form suitable for reproduction or incorporation into the Deliverables without further preparation, unless otherwise expressly provided in the Proposal within the timescale agreed upon; and
(c) final proofreading and in the event that Client has approved Deliverables but errors, such as, by way of example, not limitation, typographic errors or misspellings, remain in the finished product, Client shall incur the cost of correcting such errors.
- ACCREDITATION/PROMOTIONS
All displays or publications of the Deliverables shall bear accreditation and/or copyright notice in Exaltech name in the form, size and location as incorporated by Exaltech in the Deliverables, or as otherwise directed by Exaltech. We retains the right to reproduce, publish and display the Deliverables in Exaltech portfolios and websites, and in galleries, design periodicals and other media or exhibits for the purposes of recognition of creative excellence or professional advancement, and to be credited with authorship of the Deliverables in connection with such uses. Either party, subject to the other’s reasonable approval, may describe its role in relation to the Project and, if applicable, the services provided to the other party on its website and in other promotional materials, and, if not expressly objected to, include a link to the other party’s website.
- CONFIDENTIAL INFORMATION
Each party acknowledges that in connection with this Agreement it may receive certain confidential or proprietary technical and business information and materials of the other party, including without limitation, Preliminary Works (“Confidential Information”). Each party, its agents and employees shall hold and maintain in strict confidence all Confidential Information, shall not disclose Confidential Information to any third party, and shall not use any Confidential Information except as may be necessary to perform its obligations under the Proposal except as may be required by a court or governmental authority. Notwithstanding the foregoing, Confidential Information shall not include any information that is in the public domain or becomes publicly known through no fault of the receiving party, or is otherwise properly received from a third party without an obligation of confidentiality.
- RELATIONSHIP OF THE PARTIES
8.1 Independent Contractor. Exaltech is an independent contractor, not an employee of Client or any company affiliated with Client. Exaltech shall provide the Services under the general direction of Client, but Exaltech shall determine, in Exaltech’s sole discretion, the manner and means by which the Services are accomplished. This Agreement does not create a partnership or joint venture and neither party is authorized to act as agent or bind the other party except as expressly stated in this Agreement. Exaltech and the work product or Deliverables prepared by Exaltech shall not be deemed a work for hire as that term is defined under Copyright Law. All rights, if any, granted to Client are contractual in nature and are wholly defined by the express written agreement of the parties and the various terms and conditions of this Agreement.
8.2 Exaltech Agents. Exaltech shall be permitted to engage and/or use third party designers or other service providers as independent contractors in connection with the Services (“Design Agents”). Notwithstanding, Exaltech shall remain fully responsible for such Design Agents’ compliance with the various terms and conditions of this Agreement.
8.3 No Solicitation. During the term of this Agreement, and for a period of six (6) months after expiration or termination of this Agreement, Client agrees not to solicit, recruit, engage or otherwise employ or retain, on a full-time, part-time, consulting, work-for-hire or any other kind of basis, any Exaltech, employee or Design Agent of Exaltech, whether or not said person has been assigned to perform tasks under this Agreement. In the event such employment, consultation or work-for-hire event occurs, Client agrees that Exaltech shall be entitled to an agency commission to be the greater of, either
(a) twenty-five percent (25%) of said person’s starting salary with Client, or
(b) twenty-five percent (25%) of fees paid to said person if engaged by Client as an independent contractor. In the event of
(a) above, payment of the commission will be due within 30 days of the employment starting date. In the event of
(b) above, payment will be due at the end of any month during which the independent contractor performed services for Client. Exaltech, in the event of non-payment and in connection with this section, shall be entitled to seek all remedies under law and equity.
8.4 Exclusivity. The parties expressly acknowledge that this Agreement does not create an exclusive relationship between the parties. Client is free to engage others to perform services of the same or similar nature to those provided by Exaltech, beyond the boundaries of the current and any contracted project/s, and Exaltech shall be entitled to offer and provide design services to others, solicit other clients and otherwise advertise the services offered by Exaltech.
- WARRANTIES AND REPRESENTATIONS
9.1 By Client. Client represents, warrants and covenants to Exaltech that
(a) Client owns all right, title, and interest in, or otherwise has full right and authority to permit the use of the Client Content,
(b) to the best of Client’s knowledge, the Client Content does not infringe the rights of any third party, and use of the Client Content as well as any Trademarks in connection with the Project does not and will not violate the rights of any third parties,
(c) Client shall comply with the terms and conditions of any licensing agreements which govern the use of Third Party Materials, and
(d) Client shall comply with all laws and regulations as they relate to the Services and Deliverables.
9.2 By Exaltech
(a) Exaltech hereby represents, warrants and covenants to Client that Exaltech will provide the Services identified in the Agreement in a professional and workmanlike manner and in accordance with all reasonable professional standards for such services.
(b) Exaltech further represents, warrants and covenants to Client that
(i) except for Third Party Materials and Client Content, the Final Deliverables shall be the original work of Exaltech and/or its independent contractors, unless under the jurisdiction of existing licenses or held in the public domain
(ii) in the event that the Final Deliverables include the work of independent contractors commissioned for the Project by Exaltech, Exaltech shall have secure agreements from such contractors granting all necessary rights, title, and interest in and to the Final Deliverables sufficient for Exaltech to grant the intellectual property rights provided in this Agreement, and
(iii) to the best of Exaltech’s knowledge, the Final Art provided by Exaltech and Exaltech’s subcontractors does not infringe the rights of any party, and use of same in connection with the Project will not violate the rights of any third parties. In the event Client or third parties modify or otherwise use the Deliverables outside of the scope or for any purpose not identified in the Proposal or this Agreement or contrary to the terms and conditions noted herein, all representations and warranties of Exaltech shall be void.
(c) Exaltech will not guarantee that Final Deliverable will be permanently suitable for purpose, where third party interference prevents Deliverable from perfuming as originally intended. Such events include, but are not limited to, Software changes or alterations, improvements in technology, changes in trends that affect the user experience, virus, software failure, change in software design tools, user content and actions, or any other third party interference.
(d) Except for the express representations and warranties stated in this agreement, Exaltech makes no warranties whatsoever. Exaltech explicitly disclaims any other warranties of any kind, either express or implied, including but not limited to, warranties of merchantability or fitness for a particular purpose or compliance with laws or Government rules or regulations applicable to project.
- INDEMNIFICATION/LIABILITY
10.1 By Client. Client agrees to indemnify, save and hold harmless Exaltech from any and all damages, liabilities, costs, losses or expenses arising out of any claim, demand, or action by a third party arising out of any breach of Client’s responsibilities or obligations, representations or warranties under this Agreement. Under such circumstances Exaltech shall promptly notify Client in writing of any claim or suit;
(a) Client has sole control of the defence and all related settlement negotiations; and
(b) Exaltech provides Client with commercially reasonable assistance, information and authority necessary to perform Client’s obligations under this section. Client will reimburse the reasonable out-of-pocket expenses incurred by Exaltech in providing such assistance.
10.2 By Exaltech. Subject to the terms, conditions, express representations and warranties provided in this Agreement, Exaltech agrees to indemnify, save and hold harmless Client from any and all damages, liabilities, costs, losses or expenses arising out of any finding of fact which is inconsistent with Exaltech’s representations and warranties made herein, except in the event any such claims, damages, liabilities, costs, losses or expenses arise directly as a result of gross negligence or misconduct of Client provided that
(a) Client promptly notifies Exaltech in writing of the claim;
(b) Exaltech shall have sole control of the defence and all related settlement negotiations; and
(c) Client shall provide Exaltech with the assistance, information and authority necessary to perform Exaltech’s obligations under this section. Notwithstanding the foregoing, Exaltech shall have no obligation to defend or otherwise indemnify Client for any claim or adverse finding of fact arising out of or due to Client Content, any unauthorized content, improper or illegal use, or the failure to update or maintain any Deliverables provided by Exaltech.
10.3 Limitation of Liability. The Services and the work product of Exaltech are sold “As Is.” In all circumstances, the maximum liability of Exaltech, its Directors, officers, employees, design agents and affiliates (“Exaltech parties”), to client for damages, for any and all causes whatsoever, and client’s maximum remedy, regardless of the form of action, whether in contract, tort or otherwise, shall be limited to the net profit of designer. In no event shall Exaltech be liable for any lost data or content, lost profits, business interruption or for any indirect, incidental, special, consequential, exemplary or punitive damages arising out of or relating to the materials or the services provided by designer, even if designer has been advised of the possibility of such damages, and notwithstanding the failure of essential purpose of any limited remedy.
- TERM AND TERMINATION
11.1 This Agreement shall commence upon the Effective Date and shall remain effective until the Services are completed and delivered.
11.2 This Agreement may be terminated effective immediately upon notice by Exaltech or the mutual agreement of the parties, or if any party:
(a) becomes insolvent, files a petition in bankruptcy, makes an assignment for the benefit of its creditors; or
(b) breaches any of its material responsibilities or obligations under this Agreement, which breach is not remedied within ten (10) days from receipt of written notice of such breach.
11.3 In the event of termination, Exaltech shall be compensated for the Services performed through the date of termination in the amount of
(a) any advance payment,
(b) a prorated portion of the fees due, or
(c) hourly fees for work performed by Exaltech or Exaltech’s agents as of the date of termination, whichever is greater; and Client shall pay all Expenses, fees, out of pockets together with any Additional Costs and relevant taxes incurred through and up to, the date of cancellation.
11.4 Upon expiration or termination of this Agreement:
(a) each party shall return or, at the disclosing party’s request, destroy the Confidential Information of the other party, and
(b) other than as provided herein, all rights and obligations of each party under this Agreement, exclusive of the Services, shall survive.
- GENERAL
12.1 Notices. All notices to be given here-under shall be transmitted in writing either by facsimile or electronic mail with return confirmation of receipt or by certified or registered mail, return receipt requested, and shall be sent to the addresses identified below, unless notification of change of address is given in writing. Notice shall be effective upon receipt or in the case of fax or email, upon confirmation of receipt.
Exaltech Limited, 5300 Lakeside, Cheadle Royal Business Park, Cheshire SK8 3GP, United Kingdom.
12.2 No Assignment. Neither party may assign, whether in writing or orally, or encumber its rights or obligations under this Agreement or permit the same to be transferred, assigned or encumbered by operation of law or otherwise, without the prior written consent of the other party.
12.3 Force Majeure. Exaltech shall not be deemed in breach of this Agreement if Exaltech is unable to complete the Services or any portion thereof by reason of, including but not limited to, fire, earthquake, labour dispute, act of God or public enemy, death, illness or incapacity of Exaltech or any local law, governmental order, hardware or software failure, technical issues or regulation or any other event beyond Exaltech’s control (collectively, “Force Majeure Event”). Upon occurrence of any Force Majeure Event, Exaltech shall give notice to Client of its inability to perform or of delay in completing the Services and shall propose revisions to the schedule for completion of the Services.
Exlatech Limited
October 2017
